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Shimano STEPS error codes

Shimano error E295
Tampering detected

The system thinks the bike has been modified to go faster than the rules allow. On EP8, EP6 and EP5 systems.

Checked against Shimano's own manual: October 23, 2026.

A short list, on purpose. These are the Shimano codes we could confirm in Shimano's own manuals. Most come from Shimano's Japanese manual for the E8080 system and are translated, so follow each source link for Shimano's exact wording. For any code not listed, use Shimano's official lookup at si.shimano.com/error.

What Shimano says

Tampering detected: the product doesn't comply with national or regional standards. Switching the power off and on clears it for now; if it happens too many times, the system goes to E299.

Shimano's recommended steps

  1. Return the bike to its original setup, then switch the power off and on.

Summarized from Shimano EP8/EP6/EP5 user manual (error E295), checked October 23, 2026. Follow the link for Shimano's exact wording.

If it keeps coming back

If the code comes back after one restart, stop using the assist and have the bike checked by a mechanic who works on Shimano systems. Bikes Plus has diagnostic tools for Shimano and most other major motor systems.

Write down the code and what you were doing when it appeared. That saves time at the shop.

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Make sure it's a Shimano code

Error numbers mean different things on different systems. This page covers Shimano STEPS and EP e-bike systems. Codes starting with W are warnings, which clear when conditions improve; codes starting with E are errors, which point to a possible fault. Shimano's E-TUBE PROJECT Cyclist app can read the code from the bike.

All Shimano codes Step-by-step checks